Help topics
Client Area
- How do I Sign Up?
- How do I enter my Customer Area?
- How can I change my e-mail address and user details?
- How long will the history of my orders stay on my personal page at alboompic?
- How can I view the status of my order?
- I forgot my password. How can I recover it?
- How do I close / cancel my account?
- If I have questions, how long will you take to answer me by e-mail?
How do I enter my Customer Area?
Just click on "Enter" at the top of the homepage, and then whenever you want to go to your Client Area just click on your "Name."
How can I change my e-mail address and user details?
You only have to "Login" to enter your alboompic Client Area and go to "Manage Addresses".
How long will the history of my orders stay on my personal page at alboompic?
How can I view the status of my order?
I forgot my password. How can I recover it?
Press "Enter" and then click the link "Forgot your password?" to create a new one. Please note: the e-mail we send you may have gone to your SPAM folder of your inbox. If it does not immediately appear in your inbox folder of your email account, check please, the SPAM folder.
On your client area, you can change your password whenever you want on Personal Data.
How do I close / cancel my account?
If you wish to cancel your account, send us an email to [email protected].
If I have questions, how long will you take to answer me by e-mail?
We are committed to answer all the questions of our clients within a maximum of 48 hours. But we can already assure you that we will do everything in our power to respond to you long before that period. Send an e-mail to: [email protected].
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